All halls are available from 9.00am to 9.00pm on event day (E day). For (E-1) day, the following rules are applicable:

1. Booking should be made preferably prior to at least 3 (three) Calendar months in advance against 50% payment (including all taxes) within Seven working days from date of issuance of estimate in this regard. Rest 50% will have to be deposited before 01 (one) month from the date of programme. Booking of halls will be subjected to availability. No bookings shall be confirmed beyond one year (365 days).
2. At the time of booking, 50% of the Basic Amount will have to be deposited along with Security Deposit amount.
3. No duplicate permit cum money receipt Will be issued in case of loss and damage of the same. So the permit should be preserved carefully.
4. All statutory permissions including IPRS /PPL as may be required must be taken from the concerned authorities for holding the programme at the Convention Centre. The set permission must be produced before the authority one day before the programme at the Convention Centre.
5. No public address system is allowed outside the Auditorium and halls (see last page) within the Convention Centre Complex. No extra light, sound amplifier is allowed inside the main Auditorium.
6. Lighting of fire or use of any Chemical which may cause fire or pollution is prohibited. Also no smoke-creating-machine shall be used on the stage unless prior permission in writing is obtained from the authority. Use of paper blast is strictly prohibited.
7. Any loss or damage caused from mishandling of the furniture, equipment, fittings, lighting/ audio system, stage etc. shall be fully and financially compensated otherwise the security deposite shall be forfeited. The receipt of rent value since speed for the auditorium by D/D should be kept by the user carefully and be shown to the officials of the Convention Centre at the time of entry in the Auditorium.
8. In case of payment made by RTGS, confirmation letter needs to be obtained from the official of BBCC by revert mail of production of UTR No. & Date.
9. AC and other services will be operated from 9.00am to 9.00pm on event days. Any changes or extensions have to be intimated one day in advance and if allowed will be subjected to additional fees.
10. Any unforeseen disruption of electric supply of failure of air-conditioning system or malfunctioning of any other equipment of services which is beyond the reasonable control of authority shall not be confer on the party any right to get refund of the Booking Amount or any compensation whatsoever.
11. Reservation of halls for wedding/ marriage/ birthday / dealer meet / political programme / student fest/ trade union etc. will not be allowed.
12. Security Deposit Is to be claimed preferably within three months after the date off programme completed along with cancelled cheque for the Bank details. Failing which S/D Money may likely to remain withheld.
13. Only lift 9 and doors near it are to be used by staff or event manager during preparation times.
14. All toilets in main building will be closed. Staff/ workers may only use toilet on MLCP.
    
    Lift/Escalator facility
    
    
    • No entry of any person or materials will be allowed except on main event from level 2 portico.
    • Staff/ labourers are to use service lift and toilets on Multi Level Car Parking (MLCP) only. Main toilets are reserved for guests only.
    • All lifts will not be operated except on days where full events for all halls take place. On pre-event days only one lift will operate.
15. All materials taken into the Hall shall be accompanied by challans, duly authenticated by BBCC security. No object can be taken out without challan endorsed by BBCC security officer.
16. No exhibition/display stall using wooden frames/ mild steel is allowed. No material used should be such as may cause any damage to paint, floors, walls etc.
17. Low weight structures on Rubber/ Carpet Mat with previous sanction of authority will only be allowed to avoid damage to the floors.
18. No extra lights are permitted in the pre-function/Exhibition space. Stalls should be with open top for allowing Light/A.C. No stall shall be erected within the Convention Centre of height more than 2.5 metre.
19. No fabrication or welding is permissible under any circumstances inside the Convention Centre premises.
20. No stall or exhibition courts can be created/fabricated within the Convention Centre Installation within Banquet halls using mild steel/ wooden frames is strictly prohibited. However in rare cases, installation of Octanorm or Maxima Exhibition stalls may be allowed with prior permission in writing from HIDCO within Banquet Halls and in pre-function areas.
21. Audio system will only be provided in Hall No. 1 with 06 (six) microphones. If required, the organisers may bring in their own audio system or use agencies empanelled with BBCC. No audio system is provided in the Hall No. 6 & 7. Organisers must bring in their Audio System from empanelled agencies of BBCC.
22. Empanelled Agencies
    
    
    • For LED display in any hall, only agencies authorised by HIDCO can be used. Their names will be intimated on request.
    • Other decorating and catering services can be provided by the empanelled agencies at a price to be negotiated by the organisation.
    • HIDCO takes no responsibility in price fixation.
23. For decoration, the service will be provided by the empanelled agencies (decorators) at a price to be negotiated by the organisers. HIDCO takes no responsibility in price fixation.
24. In case of catering, the service will be provided by the empanelled agencies at a price to be negotiated by the organisers. HIDCO takes no responsibility in price fixation.
25. Food, tea and coffee are strictly prohibited within the auditorium. Only water bottle is allowed.
26. The organiser can arrange for catering at the package menu rate with the Zone by The Park, Kolkata.
27. Floor decoration, using bottom facia of the stage is prohibited. If flower decoration is required, separate frames have to be installed.
28. Synchronisation of sound and Stage Craft team organizers / event managers are requested to make liaison with AV and stage craft team of the Convention Centre at least one hour before the programme for final setting.
29. All flexes, standees, LED, Table chairs etc have to be cleared on the same day from the main Auditorium after the event using the stairs.
30. Main entry/ exit (Guest) from Level-2.
31. Cancellation rules
    
    
    • Before 01 month from the date of commencement of programme, the deduction % of user fees is 10%
    • Before 15 days from the date of commencement of programme, the deduction % of user fees is 15%
    • Before 07 days from the date of commencement of programme, the deduction % of user fees is 25%
    • From 7 days to the date of commencement of programme, the deduction % of user fees is 100% (with no refund policy)
    • Calculation of refund will only be done on the Basic Amount.
    • Refund will be admissible only upon production of the original reservation slip.
    • For calculation of above days, the date of programme and the date of cancellation will not be counted. In the event of non-receipt of required permission clearance, Biswa Bangla Convention Centre reserves the right to cancel the allotment of booking and in such case the maintenance and service charge is deposited with Biswa Bangla Convention Centre shall stand forfeited.
32. To be done by organizer/ event manager
    
    
    • The Event Managers should intimate all the timings of programmes beforehand.
    • Backdrop
    • Chair Table, Podium, Podium Mike etc. on the dais.
    • LED wall if required.
    • Audio system for Hall No. 6 and 7.
    • Stage decoration, Lifting/Lowering of materials to the stage area through steel staircase on either side of the stage.
    • Placing of material over stage.
    • Any steel truss, flex-support, LED structure must be placed over a carpet, to be laid on the sophisticated auditorium stage.
    • Cleaning of stage before programme-after stage-decoration, the cleaning of stage has to be done by the organizes/ Event Managers.
    • Packet food within BBCC is strictly prohibited.
33. Authority reserves the right to cancel the booking in exceptional an unavoidable circumstance without assigning any reason whatsoever. In such circumstances, a full refund shall be made.